Kendra is a senior member of KWM’s data and technology team. Her practice crosses over artificial intelligence, privacy law/data protection, technology contracting and regulatory compliance (including for telecommunications and the energy industries).
Prior to joining KWM, Kendra worked in-house for Telstra for a number of years, across both commercial and regulatory-focused legal roles. Her time at Telstra provided her with significant experience managing large and complex projects (both from a contracting and regulatory implementation perspective) in an in-house capacity. Kendra has also worked in-house at the Australia Energy Market Operator (AEMO), BHP (Singapore and Melbourne), AGL and Zen Energy.
Kendra is currently an IAPP Certified Information Privacy Manager (CIPM), an IAPP Certification Privacy Professional (Europe) (CIPP(E)) and has previously taught International Cybercrime Law courses at the University of Canberra and acted as a guest lecturer at the University of Melbourne on regulating artificial intelligence.
Relevant Experience
- AI Governance: reviewing approaches to AI governance of ASX 100 Listed companies; preparing board papers and white papers on the risks of generative AI
- AI Policies: preparation of generative AI usage policies for multiple Australian and international companies
- Delivery of AI Training: preparation and delivery of multiple in-depth training sessions focusing on generative AI, the European AI Act, AI governance, cross-jurisdictional approaches to regulating AI, implementing AI governance
- AEDT: review and negotiation of third-party contracts for the supply of automated employment decision-making tools; preparing AI Impact Assessments for the use of automated decision-making in the hiring process
- AI Contracting: development and review of contract review guides for the introduction of AI software (consumer and supply side); preparation of negotiating positions for the incorporation of AI systems into existing agreements
- Development of responses to government enquiries: drafting and advising on submissions to a range of government regulatory enquiries including the Artificial Intelligence: An Ethics Framework (Discussion Paper) and Privacy Act Discussion Paper
- Privacy Uplift: advising on the privacy and spam implications of a recent redesign of major multi-brand of its customer loyalty program
- Data Privacy: advising on Australian and international data privacy compliance (including cross-border transfers); developing and implementing the legal responses to high risk data breaches; developing ethical data handling principles and de-identification frameworks
- Cybersecurity and surveillance compliance: advising on compliance with Australia’s Security of Critical Infrastructure obligations; advising on Australia’s Federal and State surveillance laws
- Energy Data Regulation: strategic advisor to AEMO on the translation of the CDR from banking to the energy sector and on the implications of AEMO’s role under the CDR for AEMO and other energy market participants.
- Material supply contract management and maintenance: negotiation and drafting of cross-jurisdictional global framework agreements with major IT vendors
- Review and remediation of major global IT vendor’s complete platform failure: leading legal response to the complete failure of an ordering system during its migration (including regulator and supplier engagement)
- Mobile Application Development: lead lawyer developing an international COVID tracing mobile application; preparing legal documentation for the regulatory compliance mobile applications with privacy law
- Regulator Investigations: managing multiple regulator investigations into Spam Act and Telecommunications Act compliance
- eLearn Design: deign of multiple animated and interactive eLearns covering data privacy, Spam Act compliance and general contracting principles
